Frequently asked questions.

What shall I bring to the appointment?

Any scan reports relevant and any referrals if you have them.

Do I need a referral?

No. Physiotherapists are considered first contact practitioners so no referral is needed.

What treatment can I expect?

Most treatment is hands on. It can include mobilisations, manipulations, soft tissue massage, dry needling, trigger point releases, muscle energy techniques, exercises in the clinic (including some Pilates) and home exercises too.

Will I need a scan?

Sometimes. This depends on the nature of your symptoms and your injury mechanisms. Deb can refer for an MRI, X-ray, Ultra sound, and CT if indicated for musculoskeletal issues.

Are appointments claimable through my private health insurance?

Yes. All appointments are claimable through extras private health insurance and are done though our HICAPS machine at the front desk. Rebates vary between funds and levels of cover. Please refer to your individual policy for exact rebates.

Do you do EPC (enhanced primary care) treatments?

Yes. These are 5 treatments that your GP can refer you for through Medicare per calendar year. They are partially paid appointments and the rest is covered by the individual. The EPC program was established for chronic conditions. In this scenario, you pay the full amount for your session and can claim back the EPC rebate through Medicare online or in person. Please refer to Medicare and your GP for any further info.

How long is the appointment?

Initials are 1 hour in duration. Follow ups can be 30mins to 1 hour. This depends on the complexity of your situation.

What shall I wear?

To see ones body effectively I need to palpate, move and visualise the area. Ideally wear something that can show that area easily. Eg. If you have a knee issue, wear or bring shorts. If its a shoulder, a singlet top would be perfect.

Do you do workers comp/ third party insurance claims?

No. I gave this up a few years back as the paper work and time involved was too much to be sustainable. Please contact front desk if you have a referral and need worker comp/ third party claiming.

How many sessions will I need?

This depends. For some its 1, for others its more. Many factors determine this such as the injury, how closely I need to monitor you and your symptoms, the natural healing/recovery time for an injury, complexity etc. We will always discuss the expected duration of treatment during your initial appointment and any barriers can be managed.

Can you liaise with my other practitioners?

Yes. I am more than happy to chat to any other practitioner and do handovers if I think you need further investigations or we need a multidisciplinary approach. Communication is only made after your consent.